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US Healthcare BPO Market: How Are Payer BPO Services Creating Distinct Market Segments?
Payer healthcare BPO — the outsourcing of health insurance company operations including claims adjudication, member services, utilization management, care management, fraud detection, and HEDIS quality reporting — creates distinct commercial market segments from provider-side BPO, with the US Healthcare BPO Market reflecting payer BPO as a commercially important market worth...
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